Shipping & Delivery
1. How discreet is your packaging?
At Fantasy4Us, we take your privacy extremely seriously. All orders are shipped in plain, unmarked brown boxes or padded envelopes with no indication of the contents inside. The shipping label will show only a generic company name (not "Fantasy4Us") and your address. There are no logos, product descriptions, or anything that would reveal what's inside the package. Your privacy is our priority from the moment you place your order until it arrives at your door.
At Fantasy4Us, we take your privacy extremely seriously. All orders are shipped in plain, unmarked brown boxes or padded envelopes with no indication of the contents inside. The shipping label will show only a generic company name (not "Fantasy4Us") and your address. There are no logos, product descriptions, or anything that would reveal what's inside the package. Your privacy is our priority from the moment you place your order until it arrives at your door.
2. How long will it take for my order to arrive?
For domestic U.S. orders, standard shipping typically takes 3-5 business days after processing. Orders are usually processed within 1-2 business days after payment confirmation. For expedited shipping, delivery times range from 1-3 business days after processing. You'll receive a confirmation email with tracking information once your order ships.
For domestic U.S. orders, standard shipping typically takes 3-5 business days after processing. Orders are usually processed within 1-2 business days after payment confirmation. For expedited shipping, delivery times range from 1-3 business days after processing. You'll receive a confirmation email with tracking information once your order ships.
3. Is there a tracking number provided with my order?
Yes, all orders include a tracking number that will be sent to you via email once your package has been shipped. This allows you to monitor your package's journey and anticipate its arrival.
Yes, all orders include a tracking number that will be sent to you via email once your package has been shipped. This allows you to monitor your package's journey and anticipate its arrival.
4. What shipping carriers do you use?
We primarily ship through USPS, UPS, and FedEx for domestic orders. All carriers are instructed to deliver packages without requiring signatures unless specifically requested, to maintain your privacy.
We primarily ship through USPS, UPS, and FedEx for domestic orders. All carriers are instructed to deliver packages without requiring signatures unless specifically requested, to maintain your privacy.
5. Will the name "Fantasy4Us" appear on my credit card statement or package?
No. We understand the importance of discretion. Your credit card statement will show a generic company name like "F4U Shopify" or similar, not "Fantasy4Us." Similarly, the return address on your package will use the same generic company name with no indication of the nature of our business.
No. We understand the importance of discretion. Your credit card statement will show a generic company name like "F4U Shopify" or similar, not "Fantasy4Us." Similarly, the return address on your package will use the same generic company name with no indication of the nature of our business.
6. What happens if my package is lost or damaged during shipping?
If your package is lost, damaged, or significantly delayed, please contact our customer service team immediately. We'll work with the shipping carrier to locate your package or file a claim if necessary. If a package is confirmed lost or arrives damaged, we'll arrange for a replacement to be sent at no additional cost to you. We recommend taking photos of any damaged packages before opening them to help with the claims process.
If your package is lost, damaged, or significantly delayed, please contact our customer service team immediately. We'll work with the shipping carrier to locate your package or file a claim if necessary. If a package is confirmed lost or arrives damaged, we'll arrange for a replacement to be sent at no additional cost to you. We recommend taking photos of any damaged packages before opening them to help with the claims process.