Privacy
Privacy & Security
1. Is my personal information kept confidential?
Absolutely. At Fantasy4Us, we have strict privacy policies in place to ensure your personal information remains confidential. We never sell, rent, or share your personal information with third parties for marketing purposes. Your shopping history, personal details, and browsing behavior are kept strictly confidential. Our employees only have access to the information necessary to process your order and provide customer support.
Absolutely. At Fantasy4Us, we have strict privacy policies in place to ensure your personal information remains confidential. We never sell, rent, or share your personal information with third parties for marketing purposes. Your shopping history, personal details, and browsing behavior are kept strictly confidential. Our employees only have access to the information necessary to process your order and provide customer support.
2. How is my payment information protected?
We use industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our website. Your payment information is never stored on our servers. Instead, we use trusted third-party payment processors that comply with PCI DSS (Payment Card Industry Data Security Standard) to handle all transactions securely. This means your credit card details are processed with the highest level of security available.
We use industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your browser and our website. Your payment information is never stored on our servers. Instead, we use trusted third-party payment processors that comply with PCI DSS (Payment Card Industry Data Security Standard) to handle all transactions securely. This means your credit card details are processed with the highest level of security available.
3. Do you keep records of what I've purchased?
We maintain purchase records for order fulfillment, customer service, warranty purposes, and to comply with financial regulations. However, these records are securely stored with restricted access and are never used for marketing purposes without your explicit consent. If you create an account, you can view your order history at any time. If you prefer, you can also place orders as a guest without creating an account.
We maintain purchase records for order fulfillment, customer service, warranty purposes, and to comply with financial regulations. However, these records are securely stored with restricted access and are never used for marketing purposes without your explicit consent. If you create an account, you can view your order history at any time. If you prefer, you can also place orders as a guest without creating an account.
4. Can I create an account without using my real name?
Yes, you're welcome to use a pseudonym or nickname when creating an account with us. The only information that needs to be accurate is your shipping address and payment information to ensure successful delivery and payment processing. Your privacy matters to us, and we understand that discretion is important to many of our customers.
5. Do you sell or share customer information with third parties?
No, we do not sell or share your personal information with third parties for marketing purposes. We only share necessary information with shipping carriers to deliver your order and with payment processors to complete transactions. Any third-party service providers we work with are bound by strict confidentiality agreements and are only permitted to use your information to provide services on our behalf.
6. How can I delete my account and all my information?
You can request account deletion and removal of your personal information at any time by contacting our customer service team. Upon receiving your request, we will delete all personal information except what we're legally required to retain (such as order records for tax purposes). We'll confirm once your account has been deleted. Please note that this action cannot be undone, and you'll need to create a new account for future purchases.
7. Are your website and checkout process secure?
Yes, our entire website, including the checkout process, is secured with SSL encryption (indicated by the padlock icon in your browser). This ensures that all data transmitted between your device and our servers is encrypted and protected from interception. We regularly update our security measures and conduct vulnerability assessments to maintain the highest standards of online security for our customers.